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We'd Love to Hear From You

Got a question about the best chew toy for a teething pup, need help tracking your order, or just want to share a photo of your cat napping in a Roost bed? We're all ears. Our team is made up of genuine pet lovers who are always happy to help with orders, product recommendations, sizing questions, returns, or anything else on your mind.

We read every single message and respond within 24 hours on business days — because we know your pets can't wait forever for answers (and neither should you). Your feedback shapes everything we do here at Roost, from the products we carry to the way we pack every box, so please don't hesitate to reach out.

Email us anytime at support@roostpets.com — we can't wait to meet you and your furry (or feathered, or scaly) friend!